Office Copier Program Contract 2006

CSU, Chico
Office Copier Program Contract
User Survey
May 2006

The current IKON copier contract expires December 2006 and the campus will seek a new contract for a campus-wide copier program during the next fiscal year. The goal of the centrally-managed copier program is to provide the campus community with quality copies at a reasonable cost and where the copy machine is easy to use, recycled materials are used and service is responsive.

As the copier contact for your department, you have been selected to participate in this important survey. Your responses will provide valuable information for the future purchase and management of the Office Copier Program.

Survey Tips
~ It is recommended that you use Internet Explorer to take this survey.
~ Avoid clicking the Enter key (on your keyboard) as it may submit your responses before you finish.
~ Please click the "Submit Survey" button (at the end) when you have completed the survey.

Survey

1. How would you rate your overall experience with CSU, Chico's current Office Copier Program?

Excellent
Good
Average
Fair
Poor

2. Please rate your satisfaction with the current office copier features listed below.

Excellent Satisfactory Unsatisfactory Not Used

Fax capabilities

Double-sided copying

Collate

Staple

Automatic document feeder

Accommodate letter, legal and 11"x17" paper

Print to copier from your computer

High capacity trays (500 sheets or more)

Ability to track individual use

Ability to limit number of copies

Ability to make copies anywhere on campus

3. For the future Office Copier Program, please rate the importance of the features listed below.

Extremely Important Somewhat Important Not At All Important

Fax capabilities

Scan to desktop, scan to e-mail, scan to fax

Double-sided copying

Collate

Staple

Automatic document feeder

Accommodate letter, legal and 11"x17" paper

Print to copier from your computer

High capacity trays (500 sheets or more)

Color copies

Ability to track individual use

Ability to limit number of copies

Ability to make copies anywhere on campus

4. Paper is currently built into your per copy cost. Do you want paper to be supplied as part of a future copier program?

Yes
No
Not Sure

5. I would like to make the following comments or recommendations:

Contact Information
This section is optional. Please fill out this section only if you would like us to get in touch with you.

First Name

Last Name

Department

4-Digit Work Extension

E-mail

web survey

	Excellent	Satisfactory	Unsatisfactory	Not Used
Fax capabilities
Double-sided copying
Collate
Staple
Automatic document feeder
Accommodate letter, legal and 11"x17" paper
Print to copier from your computer
High capacity trays (500 sheets or more)
Ability to track individual use
Ability to limit number of copies
Ability to make copies anywhere on campus

	Extremely Important	Somewhat Important	Not At All Important
Fax capabilities
Scan to desktop, scan to e-mail, scan to fax
Double-sided copying
Collate
Staple
Automatic document feeder
Accommodate letter, legal and 11"x17" paper
Print to copier from your computer
High capacity trays (500 sheets or more)
Color copies
Ability to track individual use
Ability to limit number of copies
Ability to make copies anywhere on campus